Refund policy
Last changed Oct 21, 2026.
14 days, for any reason
If Pro is not what you wanted, ask for a refund within 14 days of a payment, the first one or a renewal, and you get all of that payment back. You do not need to give a reason.
How to ask
Paddle sells Pro on our behalf and handles refunds. Find your order at paddle.net with the email address on the receipt, or reply to the receipt Paddle sent you. You can also write to us at hello@seouptime.com and we will ask Paddle for you.
After a refund
The subscription the payment was for is cancelled and the team moves to Free. Its sites stay. Pro's history stays for another 30 days, then Free keeps 30 days of it.
After 14 days
Cancel in your team's settings and Pro stops renewing: it lasts until the end of the period you paid for, and you are not charged again. If something went wrong on our side, write to us anyway.
This policy does not limit any right to a refund you have under the law where you live.